News Archive

Ropers win Gold & Second Place at the Caravan Owner Satisfaction Awards 2023

Hosted by Practical Caravan Magazine & The Camping and Caravanning Club, the annual caravan awards showcase results that are divided into new and pre-owned caravans, overall dealership service and almost 5,000 responses submitted from customers and experts in the field. Britain’s most popular caravan magazine is Practical Caravan.

Firstly, we’re absolutely delighted to have won this award and to see the progress of our company over the years. It’s a real honour and privilege for our company to have won the Gold Award across the entire caravan market in the UK.

We also learnt that we are the only Northern company to get a mention! So we are delighted to hear this!

Category: “Best New Caravan Supplying Dealers”

Ropers Leisure

We can see our progression as a company over the years by reading the caravan owner satisfaction awards 2023 update. Back in 2020, we positioned third place and now we move into second place for 2023.

We have a special team here at Ropers, and being a family-run business for over 40 years, we love nothing more than bringing that family atmosphere forward to our staff and customers. We strive for professional and quality service for our customers, and we are absolutely thrilled with the news!

At our family-run dealership in Catterick Bridge, North Yorkshire, we offer both new and used caravans and motorhomes. We also have a showroom, shop and cafe available to the public! So come down and visit us!

If you would like to speak to a member of our team today, call us on 01748 818 666. You can also reach us via email: enquiries@ropersleisure.co.uk.You can find our full contact details and where we are located on our contact page.

As Heat Soars in the UK, Here are the 5 Best Caravanning Holiday Locations & Parks

As people embrace the sunny weather, more interest in staycations and caravanning holidays peak and seem to be an easy-to-go option. These instant getaways provide people with the ability to save rather than spending more going abroad and possibly seeing flight delays.

Caravanning is a popular holiday option in the UK, as it offers a great way to explore the country while still having all the comforts of home. There are a wide variety of caravan parks to choose from, so there is sure to be one that meets your needs.

We have gathered the best UK caravanning holiday locations and parks you can visit this summer.

5 Best Caravanning Holiday Locations & Parks

  1. Cornwall – St Ives Bay Holiday Park

Cornwall is the first on the list, which offers stunning coastal scenery and a warm climate. This is an ideal location for those who enjoy spending time outdoors, as there are plenty of opportunities for walking, cycling, and fishing. For those who prefer to stay closer to their accommodation, there are also many attractions within easy reach, such as the Eden Project and the Lost Gardens of Heligan.

  1. Devon – South Bay Holiday Park

Devon is a beautiful county in the southwest of England and is a popular tourist destination. There are many different things to do on a caravanning holiday in Devon, from exploring the stunning coastline to visiting the many historic towns and villages.

The county is also home to a number of National Trust properties, making it the perfect place for a caravanning holiday. With so much to see and do, Devon is the perfect destination for a family caravanning holiday.

  1. Lake District – Haven Lakeland Leisure Park

If you’re looking for somewhere a little quieter, the Lake District may be more your style. This beautiful region offers endless opportunities for walks and hikes, as well as stunning views of the lakes and mountains. There are also a number of small towns and villages dotted around the area, each with its own unique character.

  1. Norfolk – Wild Duck Holiday Park

One of the best ways to explore the Norfolk countryside is by caravan. There are numerous caravan parks dotted around the county, so you can easily find one that suits your needs. Whether you’re looking for a quiet spot to relax or a lively site with plenty of activities, you’re sure to find the perfect place to pitch your caravan.

From picturesque villages and historic churches to wide open beaches and stunning coastline, there’s something for everyone to enjoy.

  1. Dorset – Sandhills Holiday Park

If you’re looking for a scenic caravanning holiday in the UK, Dorset is a great option. Home to the stunning countryside, including the Purbeck Hills and the Isle of Portland. There are also plenty of attractions to entertain caravaners, such as Monkey World and the Tank Museum. And with campsites located across the county, it’s easy to find a base that suits your needs.

So whether you’re looking for a quiet rural retreat or an action-packed holiday by the sea, Dorset has something to offer.

Business Update – May 2020

We are pleased to announce that Ropers Leisure will be opening safely from the 1st June 2020. Our dedicated team will be available for sales enquiries, as well as servicing and repair work. Our re-opening has been carefully thought out and planned with both the customers and our team’s safety being the main priority.

Health and safety is absolutely paramount for our staff and customers. In order to continue to limit the spread of the Coronavirus whilst ensuring business continuity, we have decided to implement some stringent changes to the way we interact with customers and colleagues until the risk is alleviated.

Ever since closing our doors on the 23rd March, we have made numerous alterations to our premises to ensure our branch is a safe place for you to visit, and if you’re unable to visit, we are able to offer you the same level of expertise, knowledge and customer service from the comfort of your own home using video calling in your own personal consultation.

Please read through the new procedures below, which we have put in place to protect staff and customers.

Upon arrival to the site

We have installed prominent floor markings to enable compliance with the social distancing rules and to ensure customers can always retain their personal space. A hand sanitising station has been installed in the main entrance and another at the entrance to the sales park and we urge all customers to ensure they use it upon entering the premises & before entering any caravans or motorhomes.

Sales

• We will be asking that a 2-metre gap be observed at all times between colleagues, and between colleagues and customers.
• All caravans and motorhomes will be locked if you wish to enter a caravan or motorhome please contact one of our sales staff to ensure after each viewing the said caravan can be fully sanitised.
• The sales desks all have protective screens for both your and our safety and will be fully cleaned and sanitised after each appointment.
• If you have seen a caravan or motorhome you would like to view, please book an appointment to limit the number of people on the site at any one time.
• If you would rather not enter the buildings, we are happy to arrange a ‘’contactless’’ visit for you. We also offer services such as video calling.
Sales handovers
• All caravans and motorhomes will be fully sanitised before collection.
• All customers will be contacted by phone prior to the scheduled handover to discuss our changes in the handover procedures.
• The preferred option for collection would be via instructional videos.
• Alternatively, customers will be given the option to collect without a handover and return later for a full working demonstration.
• We encourage the use of bank transfer or payment over the phone to keep physical contact to a minimum.
Accessory shop
• We would kindly ask that all customers wishing to browse our accessory shop use the hand sanitising station prior to entering the premises and respect other customers and staff by adhering to social distancing guidelines. To help with this we have clear floor markings and screens fitted in the till area.
• We will be happy to take payment over the phone and send items via our preferred carriers. We are also happy to arrange car park collections if you prefer.

Servicing and warranty

• All customers will be phoned in advance of their scheduled appointment to confirm attendance and to discuss the scheduled jobs.
• At this point we will confirm that the customer is not showing any signs or symptoms of COVID-19 and that they have not been in contact with anyone showing symptoms and have not recently returned from a restricted area.
• We will outline our current health and safety processes in this phone call.
• After the phone call an email will be sent to confirm all jobs that are to be carried out, along with our new working procedures.
• A clear and prominent tape line has been placed at the front of all desks to ensure social distancing is adhered to. Please respect this upon arrival.
• Upon delivery, please unlock your caravan and leave the caravan keys inside the door.
• A member of the team will come and unhook your caravan and take the caravan from you. We ask that you respect the social distancing guidelines set out by the government at this time.
• If you would rather not enter the buildings, we are happy to arrange a ‘’contactless’’ visit with us.
Servicing and warranty collection
• Once all the agreed work has been done, a member of the team will contact you to confirm completion and take full payment if required. Both your keys and any relevant paperwork will be left in an envelope inside the door.
• We ask that all customers please arrive as close to their appointment time as possible. This will help us limit the number of customers on the premises at any time.
• On arrival and respecting social distancing, please inform a member of the team of your arrival and we will then arrange for the caravan to be hooked to your car for collection.

We appreciate your cooperation at this challenging time. We will continue to monitor the changing situation and amend our new policies and procedures accordingly as and when needed. Please feel free to call us on 01748818666 if you have any questions or wish to discuss anything further. We hope to see you soon!